Engagement

Engagement 2020-07-12T00:55:06+00:00

We stand behind our vision to provide a service that helps you achieve your business needs. For that reason we tailor every engagement. We view our clients as partners and aim to work collaboratively with your team.  For this reason every engagement is different and unique.

To ensure we tailor the right package for you, we will:

  • Meet with you to understand your pain points and what you aim to achieve
  • Meet with your team and undertake a scoping session to build a picture of why and what needs improvement
  • Make a recommendation and present to you and your team on how Achieve can assist
  • Tailor a package or professional services based on what we have agreed to

All of our engagements are founded on outcome-based Statements of Work and we offer both time and materials or fixed price options.  We are also able to assist with staff augmentation.

From one off improvement projects to managed services, Achieve can be engaged in multiple ways to deliver exactly what you need.

Client Journey:

  • Lets meet: We will come to you to gain an understanding of your pain points and goals
  • Lets engage: We will collaborate on your specific needs and provide to you a scope of services
  • Lets do business: We will structure services and tailor a package based on your needs
  • Lets continue to improve: We will proactively seek to collect your feedback through customer surveys at the completion of every milestone, to ensure we improve our service to you over time

We can be engaged:

  • Adhoc (one-off/irregular project or program management assignments)
  • Adhoc for inter-program and project deliverables
  • Managed Service Agreements (long term capability implementation)
  • Consultancy engagement (one-off or continuous assistance with understanding your strategic goals and providing recommendations on the right projects and programs to achieve them)

We can work:

  • On-site or off-site
  • Manage a team of project delivery staff at your site

We will always:

  • Provide a primary point of contact for client management
  • Provide 100% dedicated and engaged staff
  • Develop trusted relationships with your in-house IT and business process change delivery team members and third-parties

We will work with you:

  • To understand your strategic goals
  • To ensure programs and projects are aligned to achievement of your business objectives
  • To work with your leadership and operational teams to achieve successful change

Ready to Talk